
Network protection window pops up asking if I want to allow the network connection of a program, what do I do? We strongly recommend installing NOS because NOS was specifically designed for protecting online banking users against such attacks. In case of banking websites, it's very critical to be safe against fraud because fraud attacks can cause serious financial damage.

If NOS is not installed or not activated, users are under higher risk to fraud. If you choose not to install NOS you may be presented with installation request in the future according to the online bank's policy. If the online banking website you are trying to access is nProtect's client, you may be prompted with the message to download NOS. I keep getting offered to download NOS from my online banking website, what do I do? You can find a proper answer from FAQ at or by sending email to our customer support center at with the details Live Chat: Email: presented a message that I don't understand. Please contact our 24/7 customer support.

If the problem is due to NOS, please contact our customer support center at can I contact if I have a security question? Please try uninstalling NOS to see if the problem is acctually related to NOS. If I cannot start web browsers after installing NOS, what should I do?īecause NOS is not installed on to the browser, this kind of problem should not happen. If the problem persists after restarting the computer, please reinstall NOS.

If NOS is still running after closing a protected website, we recommend that you restart the computer, as a particular process of the web browser might be still running in background. NOS's processes are always active even when my browser is closed, why is that?
